Every unanswered call is a patient calling someone else.
Openline answers your front desk line around the clock — booking, rescheduling, and confirming appointments directly on your calendar, in plain conversation.
See it in action
Here's what a real call sounds like
A real example of how Openline handles a routine call — any time of day or night, no scripts, no hold music.
What makes it different
How it works
Four steps, no changes to your existing scheduling software.
Answered on the first ring, any time of day, in a natural conversation.
Reads real-time availability from your calendar — no double-bookings.
Confirms the visit by text and updates your calendar instantly.
Any mention of pain or a health concern transfers straight to your staff.
Your front desk closes at 5 PM. Openline doesn't.
Works alongside your existing scheduling software — including Dentrix, Eaglesoft, Open Dental, and Curve.
Openline never gives medical advice
It only handles scheduling. The moment a caller mentions pain, swelling, bleeding, or any symptom, the call is transferred to your team immediately — no exceptions, no judgment calls made by the agent.
Built with patient privacy in mind
Call data is encrypted in transit and at rest. Openline never stores more information than needed to complete a booking, and is designed to align with HIPAA data-handling principles.
Pricing
Plans for every front desk
From text-only reminders to round-the-clock call coverage — pick what your practice needs.
Automated appointment reminders, confirmations, and follow-up texts — no voice agent included.
- Appointment reminders via text
- Booking & rescheduling confirmations sent automatically
- Recall / follow-up messages
- Calendar sync
- Works alongside your PMS (Dentrix, Eaglesoft, Open Dental, Curve)
AI answers missed calls, after-hours, lunch breaks, and overflow — your front desk keeps handling regular hours.
- AI covers missed calls, after-hours & lunch breaks
- Booking, rescheduling & cancellations
- Calendar sync
- SMS confirmations & reminders included
- Works alongside your PMS (Dentrix, Eaglesoft, Open Dental, Curve)
AI answers every call to your practice, 24/7 — up to 3,000 minutes/month included, then billed per minute.
- AI answers every call, 24/7 (3,000 min/mo included)
- Booking, rescheduling & cancellations
- Calendar sync
- SMS confirmations & reminders included
- Works alongside your PMS (Dentrix, Eaglesoft, Open Dental, Curve)
SMS can also be added to either the Basic or Full plan.
FAQ
Common questions
What happens if Openline can't answer a question?
It transfers the call to your front desk immediately — no guessing, no scripted dead ends.
How long does setup take?
Most practices are live within a week. We configure Openline around your existing hours, services, and calendar.
Can we turn it off anytime?
Yes — there's no long-term lock-in on the month-to-month plan, and you can pause or cancel whenever you need to.
What about patients without insurance or with billing questions?
Openline focuses on scheduling. Anything involving billing, insurance, or clinical questions is transferred to your team.
Get started
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